I tried accessing my one-drive via the Files App. It shows up in the locations and when I select it, it brings me to a blank screen with the words "Authentication Required" . When I click on Authenticate , the screen flickers and nothing happens. and when I close the app and open it again, the app blacks out and comes back to the same screen again.
iPad Pro 11-inch Wi-Fi
Hello lppmk,
Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to access your One Drive data in the Files App on your iPad. To help with your situation, please follow the steps in these Apple and Microsoft resources on your situation, including making sure your apps and iOS software on your iPad are up to date.
Troubleshoot OneDrive mobile app problems - OneDrive
If an app unexpectedly quits, stops responding, or won’t open
Use the Files app on your iPhone, iPad, and iPod touch
Cheers!
If not already installed on another device, you will need to install and configure the Microsoft Authenticator App on your iPad. This is both free and easily found in the Apple App Store.
Hope this helps resolve your problem.
Files App Does not work with OneDrive
