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Email from services@apple.com

My wife got an email (see attached photo) today.

Although iOS had been flagging for confirmation of her Apple password for weeks, there is a bug that freezes the operation so there is no confirmation. This is total frustration because numerous efforts have produced no change.


I did a search on the Net yesterday for other ideas and lo and behold today this email.

I’m thinking it is a scam???

iPhone 7 Plus

Posted on Jan 24, 2019 10:16 AM

Reply
1 reply

Jan 24, 2019 10:17 AM in response to BlueGoose45

Scam/phishing.


Apple won't send you an email/text telling you your account is disabled. You will find out the next time you try to log in somewhere.


Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.




The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.




Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams






Identifying legitimate emails from the iTunes Store






Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.




 reportphishing@apple.com

Email from services@apple.com

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