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Black dot on Macbook Camera

I have a macbook pro 2015 version. Today I was using FaceTime, and I never had this spot before and I have used FaceTime a lot before. What should I do? It's on the right of the screen at my pinky.

Macbook (2015 or later)

Posted on Jan 24, 2019 7:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 26, 2019 6:41 AM

Hello AznB,


Thank you for using Apple Support Communities!


I understand from your post that you have a black spot on your camera when you use FaceTime. The following article suggests cleaning the camera lens and if the spot looks like it is on the inside of the lens to contact an Apple Retail Store or Apple Authorized Service Provider for additional assistance.


If the camera on your iPhone, iPad, or iPod touch isn't working - Apple Support


"Clean the camera lens


If your photos are blurred, out of focus, or have dark spots, make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, or the camera lens appears to be misaligned or blocked, take your device to an Apple Retail Store or Authorized Service Provider for more help."


Best Regards.

1 reply
Question marked as Top-ranking reply

Jan 26, 2019 6:41 AM in response to AznB

Hello AznB,


Thank you for using Apple Support Communities!


I understand from your post that you have a black spot on your camera when you use FaceTime. The following article suggests cleaning the camera lens and if the spot looks like it is on the inside of the lens to contact an Apple Retail Store or Apple Authorized Service Provider for additional assistance.


If the camera on your iPhone, iPad, or iPod touch isn't working - Apple Support


"Clean the camera lens


If your photos are blurred, out of focus, or have dark spots, make sure that the camera lens is clean. If you need to clean the lens, use a microfiber cloth. If you see dirt or debris inside the lens, or the camera lens appears to be misaligned or blocked, take your device to an Apple Retail Store or Authorized Service Provider for more help."


Best Regards.

Black dot on Macbook Camera

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