Verification failed. There was a problem connecting to the server

I cannot sign in my icloud, each time I try I receive a message: Verification failed. There was a problem connecting to the server

iPhone 6

Posted on Jan 24, 2019 7:50 PM

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1 reply

Jan 26, 2019 6:52 AM in response to josué101

Hello josué101,


Thank you for using Apple Support Communities.


I understand that you are unable to sign in to your iCloud and are getting a verification failed message. I would recommend taking a look at the following section of the referenced article.


"I get an “authentication failed” message when I try to sign in with my Apple ID during iCloud setup on my iPhone, iPad, or iPod touch

Go to your Apple ID account page and try to sign in. If you can't sign in, follow the steps provided there to reset your Apple ID account password."


Get help with iCloud - Apple Support


Best regards.

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Verification failed. There was a problem connecting to the server

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