Pro Apps won't update

After receiving my new MacBook I tried to update the apps that came with it but was only able to update the 'normal' apps while the pro apps (purchased with the Mac) wouldn't update (see screenshot). Help appreciated.

MacBook Pro 13", 10.14

Posted on Jan 25, 2019 3:28 AM

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2 replies

Jan 26, 2019 9:27 AM in response to sayfun

Hello sayfun,


Thank you for using Apple Support Communities.


I understand that you are unable to update apps that came with your computer, but are getting an error message that updates are unavailable with your Apple ID. If these are apps that were installed on the computer when it was purchased, you may need to go to the Mac App Store and click on the Purchases tab and choose "Accept".


If these are apps that were downloaded subsequently, you will need to either log into the Apple ID that was used to download them or to delete them and download them again under the Apple ID you want to use.


Best regards.

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Pro Apps won't update

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