can't update apps

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Level 1

8 points

have a new MacBook Air and can't get apps to update nor add ;new apps

iMac, 10.11

Posted on Jan 20, 2021 6:15 AM

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Answer 1

Best reply

Level 6

11,690 points

Not sure it will help you but here is the official Apple troubleshooting: If you can't download or update apps on your Mac - Apple Support

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Answer 2

Level 6

10,157 points

At the AppStore: Are you logged in with your AppleID?

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Answer 3

Level 1

8 points

yes I longed in but maybe I could try again. thanks

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Answer 4

Level 6

11,690 points

Sign out of Apple ID and sign back in. This often does the trick.

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Answer 5

Level 1

8 points

Thanks I have tried but still just spinning around but no download.

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