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Level 1

4 points

Backup encryption password

How can I restore my encryption password. I need to restore my new iphone x from my previously backup iphone 8. iTunes is asking for the password to unlock the backup which I do not know what it is??!!

iPhone 8, 12

Posted on Jan 25, 2019 7:57 AM

Best reply

Demo

Level 10

166,500 points

Posted on Jan 25, 2019 8:09 AM

You can’t restore the password and you will not be able to use that backup. You can reset the password if you want to do so.

About encrypted backups in iTunes - Apple Support

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Backup encryption password

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