The last button on the touchbar is halfway through

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Level 1

9 points

The last button on the touchbar is halfway through

Hey there, the last button on my Touch Bar (Siri) is halfway through. I can only see one half of if. If I change the button (ie change Siri with something else) the problem is still there. I also tried to reset the Touch Bar by the Terminal but nothing changed. It is as if the leds of the last part of the touchbar were "burnt out", even if I believe it is not the case.

The device I'm talking about is the new MacBook Pro.

Thank you for your time.

EEdN

MacBook Pro w/ Touch Bar (2018 or later)

Posted on Jan 25, 2019 12:47 PM

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Answer 1

chris_g1

Community Specialist

Jan 26, 2019 2:15 PM in response to EEdN

Hello and welcome to Apple Support Communities, EEdN!

I understand you've noticed that the Siri icon on your MacBook Pro Touch Bar seems to be half missing. I'd be happy to help you troubleshoot this issue.

Check to see if this issue happens in safe mode: Use safe mode to isolate issues with your Mac

If you're still unable to see the full icon in safe mode, test out to see if the issue occurs on another user account as well: How to test an issue in another user account on your Mac

Reply with the results.

Thank you for using Apple Support Communities.

Have a great weekend!

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Answer 2

EEdN Author

Level 1

9 points

Jan 26, 2019 11:49 PM in response to chris_g1

Hey Chris, thank you for your help.

I tried both, but the Siri icon is still half missing. I also updated the OS but nothing happened.

The icon is half missing, but if I touch the "missing" zone, it still works, so it makes me believe it is some kind of visualization error and not an hardware fault. (Also because I don't expect a notebook of this price to have this kind of problems after 5 months to be honest, and hope to not be disproved).

Thanks again Chris.

EEdN

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The last button on the touchbar is halfway through

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