You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unable to verify email account name or passwordfor msn on my mac

I've verified that I can login on hotmail.com with the same user id and password.

MacBook Air 13", 10.13

Posted on Jan 26, 2019 8:57 AM

Reply
3 replies

Jan 26, 2019 10:58 AM in response to chufromeffort

Open Keychain Access in Utilities, Enter the part after the @sign in the search bar, then either check those Passwords under those items, change them, or delete it and start over.


You may have multiple entries.


The Password rejection can confuse people since it's a catch all meaning...


This Password, Username, Authentication method... is not recognized on this Port to this Server.


If WebMail works in a browser, it's not Name or Password, but one of the other ones.


Or Keychain has more than 2 entries for that account one incoming, one outgoing.


The receiving email ports are:


IMAP is port 143


IMAP-SSL is port 993


POP is port 110


POP-SSL is port 995


Outgoing ports are...


SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

unable to verify email account name or passwordfor msn on my mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.