Did iOS 12.1.3 break iPhone 8 working with iPhone 7 Smart Battery Case?

Has anybody else experienced this?


I've been using the iPhone 7 Smart Battery Case with my iPhone 8 for months with no issues. The battery case would discharge first while using it (saving the iPhone battery), and it charged right up using any charger with no problems.


I upgraded the phone to iOS 12.1.3 recently, and now I noticed the battery case doesn't seem to work properly. It doesn't charge with the phone in it (but charges correctly by itself), and when I use it, I notice the iPhone now discharges first.


This website by Apple seems to imply you can't use a Smart Battery case with the iPhone 8 and iPhone X.


Can anybody confirm whether they have the same problems or is their battery case working properly on an iPhone 8?

iPhone 8

Posted on Jan 26, 2019 11:16 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Did iOS 12.1.3 break iPhone 8 working with iPhone 7 Smart Battery Case?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.