Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Change storage plan not working

When I go in to the iCloud setting and click on Change Storage Plan, nothing happens

Posted on Jan 26, 2019 2:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2019 2:04 PM

Greetings JB_Needs_Help,


Thanks for visiting the Apple Support Communities! I understand you're unable to upgrade your iCloud storage plan, as you mentioned nothing happens when you select to change the plan using your iOS device.


I suggest to force the Settings app to close, restart your device, and then test the behavior. You can see those steps in the following support articles: How to force an app to close on your iPhone, iPad, or iPod touch & Restart your iPhone, iPad, or iPod touch


You can see how to upgrade your iCloud storage from the following guide: Buy more iCloud storage


Let me know how it goes from here.


Cheers.

1 reply
Question marked as Top-ranking reply

Jan 27, 2019 2:04 PM in response to JB_Needs_Help

Greetings JB_Needs_Help,


Thanks for visiting the Apple Support Communities! I understand you're unable to upgrade your iCloud storage plan, as you mentioned nothing happens when you select to change the plan using your iOS device.


I suggest to force the Settings app to close, restart your device, and then test the behavior. You can see those steps in the following support articles: How to force an app to close on your iPhone, iPad, or iPod touch & Restart your iPhone, iPad, or iPod touch


You can see how to upgrade your iCloud storage from the following guide: Buy more iCloud storage


Let me know how it goes from here.


Cheers.

Change storage plan not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.