I have recently got a new iphone, and I have been charged for facetime usage- either on wifi or data in Egypt. I was told by the carrier (Vodafone Egypt) that facetime requires sending international Txts to the servers in UK, thats why it costs as if its international txt.
Is that true?
iPhone 6, 12
I see no supported carriers for Egypt listed here: https://support.apple.com/en-us/HT204042
What this means is that certain iPhone features, like FaceTime, may not be supported fully. This includes sending the text messages to the iMessage/FaceTime server.
Supported carriers do not charge for those messages.
The only way to avoid the charges are to switch to a supported carrier, or sign out of iMessage and FaceTime and stop using them.
~Lyssa
I see no supported carriers for Egypt listed here: https://support.apple.com/en-us/HT204042
What this means is that certain iPhone features, like FaceTime, may not be supported fully. This includes sending the text messages to the iMessage/FaceTime server.
Supported carriers do not charge for those messages.
The only way to avoid the charges are to switch to a supported carrier, or sign out of iMessage and FaceTime and stop using them.
~Lyssa
You need to contact Vodafone Egypt to answer that. Ta
I did, and they said its something related to Apple. All i need to know if Apple really sends a txt to UK servers each time i use my facetime or not
Thank you for your help indeed :)
Hi
I have the same problem with Vodafone Egypt although i was already signed out !! Have you managed to solve this problem ?
As far as I aware no texts are used during FaceTime. I use it and I send no texts. Why is it any issues for you? Have you seen text sent?
I havent seen any txts. Vodafone Egypt says that Apple servers does send y communication request as txt.
Using facetime in Egypt, dows it charge other than the data/wifi usage
