Internal speakers have disappeared from Sound Prefs

MacBook Pro running Mojave 10.14.3, latest software update yesterday in attempt to solve this problem.

I have restarted in safe mode, to find that headphones also disappear from sound output preferences, the only option being AirPlay.



MacBook Pro 13", 10.14

Posted on Jan 27, 2019 3:00 PM

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Question marked as Top-ranking reply

Posted on Jan 27, 2019 4:49 PM

I would test if the issue persists in a different admin user as in https://support.apple.com/en-us/HT204443

And as there seems be issues with the output sources as well, test resetting SMC (worth a shot at least) https://support.apple.com/en-us/HT201295


If issue persists after these troubleshooting steps, I would go ahead and reinstall MacOS from recovery

( https://support.apple.com/en-us/HT204904 ) If issue still isnt solved by reinstalling, erase disk before reinstalling again in order to isolate the issue to either software or hardware.

3 replies
Question marked as Top-ranking reply

Jan 27, 2019 4:49 PM in response to prue210

I would test if the issue persists in a different admin user as in https://support.apple.com/en-us/HT204443

And as there seems be issues with the output sources as well, test resetting SMC (worth a shot at least) https://support.apple.com/en-us/HT201295


If issue persists after these troubleshooting steps, I would go ahead and reinstall MacOS from recovery

( https://support.apple.com/en-us/HT204904 ) If issue still isnt solved by reinstalling, erase disk before reinstalling again in order to isolate the issue to either software or hardware.

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Internal speakers have disappeared from Sound Prefs

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