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Spam Pages

For the past week, while using Safari, my webpages go to spam sites. I will be reading an article on MSN News or another site, then, it's suddenly taken to a spam page. How can I stop this?

MacBook Pro 13", 10.14

Posted on Jan 27, 2019 8:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 27, 2019 8:54 PM

 1. Use  the latest release of MalwareBytes for Mac to remove malware/adware. 


     Install guide:       https://support.malwarebytes.com/docs/DOC-1817

     Uninstall Guide:  https://support.malwarebytes.com/docs/DOC-1190


     The installer may ask you to allow it in Security & Privacy  /System Preference. Allow it.

     Click the “Scan Now” button. Once done quit Malwarebytes for Mac.

     Restart the computer, relaunch Safari holding the shift key down.


2. Additional steps to take if necessary.


   Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

   Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac

    Remove unknown extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

4 replies
Question marked as Top-ranking reply

Jan 27, 2019 8:54 PM in response to hotpockett1971

 1. Use  the latest release of MalwareBytes for Mac to remove malware/adware. 


     Install guide:       https://support.malwarebytes.com/docs/DOC-1817

     Uninstall Guide:  https://support.malwarebytes.com/docs/DOC-1190


     The installer may ask you to allow it in Security & Privacy  /System Preference. Allow it.

     Click the “Scan Now” button. Once done quit Malwarebytes for Mac.

     Restart the computer, relaunch Safari holding the shift key down.


2. Additional steps to take if necessary.


   Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

   Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac

    Remove unknown extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

Jan 28, 2019 10:26 AM in response to hotpockett1971

If the above doesn't work, try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin



Spam Pages

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