Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

This apple ID is only valid for purchases in the UK store - you will be switched to that store

When I try connect to the app store I get an error message: This apple ID is only valid for purchases in the UK store - you will be switched to that store and then nothing happens. I have tried everything possible - reset my apple ID, logged out of my apple ID on all devices and logged back in, factory reset my phone, ensured my country/region is set to UK, made sure my billing info is correct, made sure software is up to date but nothing is working. I've always been in the UK so I am unsure why everything stopped working so randomly. Has anyone else had this happen before? I was on the phone to apple support for over 1 hour with no luck before I got cut off so thought I would try this before I phone back.


Any help would be appreciated.

iPhone 6

Posted on Jan 27, 2019 8:49 PM

Reply
Question marked as Best reply

Posted on Jan 28, 2019 1:35 PM

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin



1 reply
Question marked as Best reply

Jan 28, 2019 1:35 PM in response to umer210

Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.




Isolating an issue by using another user account 




Safe Mode - About




If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


  

Etrecheck – System Information




If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin



This apple ID is only valid for purchases in the UK store - you will be switched to that store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.