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Josecarcamos Author

Level 1

4 points

Refund for charge that i dont recognize

Im being charged for a game that i never bougth and its causing me to not to be able to update and get apps from apple store i would like to get it resolve

iPhone 7 Plus, 12

Posted on Jan 28, 2019 3:04 PM

Best reply

King_Penguin

Level 10

334,150 points

Posted on Jan 29, 2019 2:37 AM

If you claim you never downloaded the app (I assume you've changed the account's password if you are saying it's been hacked) contact iTunes Support and see what they say : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww

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Refund for charge that i dont recognize

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