What does this error code saying and is it related to my bluetooth issues?

Question

Level 1

8 points

What does this error code saying and is it related to my bluetooth issues?

My bluetooth has been acting a bit strange for the last few weeks, connecting & disconnecting at random.

I fired up my iMac today to write myself a note so I wouldn't forget and it crashed. I tried searching various lines of the code below, but I didn't find any definitive answer. Thus, I thought it'd be a good time to ask the Apple community and see if anyone notices anything of concern in the crash report and if it might be related to my bluetooth problems.

I removed some characters from the report to hide sensitive info (UUID?), but if I missed any parts that I should remove for my privacy/protection, please lmk!

Thanks in advance for your help!

iMac 27", 10.13

Posted on Jan 29, 2019 12:39 AM

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Answer 1

BDAqua

Level 10

250,259 points

Feb 5, 2019 9:34 AM in response to ranessirhc

First suspect...

VirusBarrier Scanner

What install might this be?

2019-01-26 product

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Answer 2

Barney-15E

Level 10

122,828 points

Feb 1, 2019 3:27 AM in response to ranessirhc

Please post the panic log here?

Just use the Add Additional Text button on the toolbar (looks like a document icon).

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Answer 3

BDAqua

Level 10

250,259 points

Feb 1, 2019 9:39 AM in response to ranessirhc

Post a report from this please...

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

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Answer 4

BDAqua

Level 10

250,259 points

Feb 5, 2019 4:16 PM in response to ranessirhc

Something else is just listed as product...

Install Date Name (Version)

2019-01-11 Security Update 2018-003 (10.13.6)

2019-01-13 Evernote (7.8)

2019-01-16 VirusBarrier Scanner (1.0.3)

2019-01-18 Slack (3.3.7)

2019-01-22 Gatekeeper Configuration Data (160)

2019-01-22 Safari (12.0.3)

2019-01-24 Parallels Desktop Lite (1.4.0)

2019-01-24 iTunes (12.8.2)

2019-01-25 Foxit Reader (2.4.1)

2019-01-26 product

2019-01-27 Hotspot Shield (2.4.0)

2019-02-02 EtreCheck (5.1)

AV has caused a lot of hard to track down problems on Macs.

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Answer 5

ranessirhc Author

Level 1

8 points

Feb 4, 2019 8:35 PM in response to Barney-15E

With all the crazy things I've experienced in the last 3 years, I totally understand.

Since the length seems to be too long for me to put here, how (or where) can I post it so you can validate it beforehand and then have a look?

Etrecheck report upload forthcoming...

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Answer 6

ranessirhc Author

Level 1

8 points

Feb 2, 2019 10:21 PM in response to Barney-15E

Thanks for the reply.

Here:

Process: Notes [1389]

Path: /Volumes/VOLUME/Notes.app/Contents/MacOS/Notes

Identifier: com.apple.Notes

Version: 4.2 (555.10.42)

Build Info: Notes-555010042000000~1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Notes [1389]

User ID: 501

Date/Time: 2019-01-27 01:11:45.160 -1000

OS Version: Mac OS X 10.13.6 (17G4015)

Report Version: 12

Anonymous UUID: 2BAB3348-92BF-BFF2-5D5C-C0B5679CA9B7

Time Awake Since Boot: 13000 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Application Specific Information:

dyld: launch, loading dependent libraries

Dyld Error Message:

Library not loaded: /System/Library/PrivateFrameworks/CoreSpotlight.framework/Versions/A/CoreSpotlight

Referenced from: /Volumes/VOLUME/Notes.app/Contents/MacOS/Notes

Reason: image not found

Binary Images:

0x10c0b6000 - 0x10c266fff com.apple.Notes (4.2 - 555.10.42) <10706D6E-E65F-3E9B-821A-D669D12E765E> /Volumes/VOLUME/Notes.app/Contents/MacOS/Notes

0x10f4a8000 - 0x10f4f2acf dyld (551.5) <30B355CB-35BA-3112-AA76-4E46CD45F699> /usr/lib/dyld

0x7fff3ce41000 - 0x7fff3d102ff7 com.apple.AOSKit (1.07 - 267) <6B95EB75-95D3-3BD6-A542-70ADD09050CB> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit

0x7fff3e017000 - 0x7fff3e04fff3 com.apple.AppleIDSSOAuthentication (1.0 - 1) <21918FA8-4692-320A-928E-ADB32A8F14C9> /System/Library/PrivateFrameworks/AppleIDSSOAuthentication.framework/Versions/A/AppleIDSSOAuthentication

0x7fff3e54e000 - 0x7fff3e7e7ffb com.apple.AuthKit (1.0 - 1) <6CA71A11-91C5-307C-B933-9FCDEDCB580A> /System/Library/PrivateFrameworks/AuthKit.framework/Versions/A/AuthKit

0x7fff3e7e8000 - 0x7fff3e855ff7 com.apple.AuthKitUI (1.0 - 1) <83502D72-CAB5-3AAE-BEBC-69E0595CA412> /System/Library/PrivateFrameworks/AuthKitUI.framework/Versions/A/AuthKitUI

0x7fff420c2000 - 0x7fff42138fff com.apple.datadetectorscore (7.0 - 590.3) <B4706195-CBE6-320D-A0E1-A9D4BDF52791> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore

0x7fff49daa000 - 0x7fff49f0afff com.apple.Notes.framework (4.5 - 876.1) <C4600FC6-EC80-39FC-9841-8A44916F2953> /System/Library/PrivateFrameworks/Notes.framework/Versions/A/Notes

System Profile:

Network Service: Wi-Fi, AirPort, en1

Thunderbolt Bus: iMac, Apple Inc., 22.1

Boot Volume File System Type: apfs

Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020

USB Device: USB 2.0 Bus

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: BUP BK

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: My Book 1230

USB Device: USB Receiver

USB Device: IR Receiver

USB Device: Internal Memory Card Reader

Serial ATA Device: Samsung SSD 850 EVO 1TB, 1 TB

Serial ATA Device: HL-DT-STDVDRW GA32N

Model: iMac12,2, BootROM 82.0.0.0.0, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f2

Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P

Bluetooth: Version 6.0.7f11, 3 services, 27 devices, 1 incoming serial ports

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Answer 7

ranessirhc Author

Level 1

8 points

Feb 2, 2019 10:54 PM in response to ranessirhc

I tried pasting the 2nd log, but I keep getting an error that my message is too long even when using the add additional text as you suggested.

Instead of cutting it up and pasting in multiple replies, I just pasted it as I did originally. Sorry about that!

Log #2 here:

http://pasted.co/febfcb8e

Thanks for your help!

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Answer 8

Barney-15E

Level 10

122,828 points

Feb 3, 2019 7:12 AM in response to ranessirhc

Instead of cutting it up and pasting in multiple replies, I just pasted it as I did originally. Sorry about that!

Log #2 here:

http://pasted.co/febfcb8e

No worries, but I'm not going to go to a link I can't validate beforehand.

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Answer 9

ranessirhc Author

Level 1

8 points

Feb 5, 2019 3:58 PM in response to BDAqua

I'd forgotten installing it, but that is the Intego VirusBarrier program. However, app store shows Jan 2019-01-16 as the install date.

Does this look like that program is the problem based on what I uploaded or is it considered suspect as more of a general "no anti-virus needed for Mac" recommendation? It was helpful identifying some malicious code which it then quarantined.

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Answer 10

ranessirhc Author

Level 1

8 points

Feb 5, 2019 4:37 PM in response to BDAqua

Ahh I see what you're saying. How do I find out what "product" is and if it is still on my mac? I don't see any download in the app store on that date. FYI--I'm going through a long, nasty divorce with a VERY sneaky lady and I'm a bit paranoid.

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