My earpiece doesn’t work

After my iPhone 7s plus updated to iOS 12.1.3 I have only been able to receive calls and make calls through Bluetooth.

iPhone 7 Plus, 12

Posted on Jan 29, 2019 12:26 AM

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Question marked as Top-ranking reply

Posted on Jan 29, 2019 12:54 AM

Try the following:

  • Power off and then back on
  • Do a hard reset (Press and hold the Power button and depress the Home button until the Apple logo appears)
  • Connect to iTunes and restore to factory settings

If still problem it appears you have a hardware problem and service seems to be required

2 replies
Question marked as Top-ranking reply

Jan 29, 2019 12:54 AM in response to Gagi99

Try the following:

  • Power off and then back on
  • Do a hard reset (Press and hold the Power button and depress the Home button until the Apple logo appears)
  • Connect to iTunes and restore to factory settings

If still problem it appears you have a hardware problem and service seems to be required

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My earpiece doesn’t work

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