I can’t see my tinder gold subscription but still charging to my credit card?

Question

Why I can’t cancel tinder gold subscription?

when I throw to Apple ID etc. there is no subscription

there is saying possible that I used old Apple ID

i don’t remember my old Apple ID even i can’t see purchase history but still taking money from my credit card.

is there any way to cancel?

iPhone 6s, 12

Posted on Jan 29, 2019 8:37 AM

Reply

Answer 1

What I got information to try solve problem,but there is no payment information,I can see only detail of payment in my credit card account.

i just wanna cancel my tinder gold subscription.

how come there is no solution to cancel subscription in my phone?there is no way to reach and cancel!

Reply

Answer 2

Level 10

439,912 points

You can check what the outstanding bill or App Store purchase is that has an outstanding balance by doing the following:

Open the “Settings” app in iOS, then go to ‘iTunes & App Store’ and then select your Apple ID
Choose “View Apple ID” to access the Account Settings page
In the Account Settings section, go to “Purchase History” and scroll through the list to find any item with an outstanding balance – this is what must be paid before you can change your payment information
Update your payment information as detailed below to stop the “Verification Required” error message on the iPhone or iPad
In the Account Settings section, tap on “Payment Information”
Under ‘Payment Method’, choose “None” – or, alternatively, update the payment method *
Tap on “Done” when finished adjusting your settings
Exit Settings, and return to the App Store of iOS where you are now able to freely download, install, and update apps without seeing any “Verification Required” message

Reply

Similar questions