H&R Bock Software Initialization Failed

Hello BamaNana,

Thanks for the post in Apple Support Communities. I see you might be running into an issue with an app on your Mac.

The error message you posted looks like it might be specific to the app. Is the error appearing during the installation, or after? If it's during the installation, at what point does it appear?

Are you currently logged in to an administrator account? You can check by clicking Apple menu () > System Preferences > Users & Groups. Then, check on the left-hand side to see if you're using an administrator account or a different type: macOS Sierra: User pane of Users & Groups System Preferences. If you're not logged in to an administrator account, try logging in to one and try again to see if this clears things up.

If you click Apple menu () > Restart and try again, does that help?

Which macOS version are you using under Apple menu () > About This Mac?

Do you know if you have any security software running on your Mac?

I hope this helps get you started.

Take care.

I just tried the same thing (create a folder called 2018) in the Shared folder and everything worked. Wow. thank you. No waiting 1 hour on the phone.

BamaNana, I'm having the same issue and don't have time today to wait the 30 minutes they said it would be before reaching the front of the line. Where do go to change the sharing permissions for "everyone" from read only to read and write?

For me I had to go to Finder: /Users/Shared/H&R Block

create a folder called 2018

and then open Info on that folder and set this folder for everyone read&write.

Thanks for the tip!

Hello BamaNana,

Glad to hear you were able to resolve the issue. Thanks for posting back to the Apple Support Communities with that solution.

Take care.

YES!!! THIS. This is what I had to do. Thanks for the info. That worked. Seriously HR Block. WTH. Why no web info on this.

Thank you ... unfortunately, "everyone" is already set to read & write. Looks like I make a phone call.

Thank you for all the ideas, but none of these have cleared up my issue. I will make the phone call

same problem

This worked THANK YOU!!!! was on hold with H&R Block for over 40 minutes still would have been holding. THANK YOU!!

THANK YOU!! Thank you! thank you :)

I did this and it worked like a charm!

THIS worked! Thank you!

Thank you for this!! The other solutions weren't working. This one did. Finally issue resolved!