I just bought a brand new macbook pro 15 inch and every time I receive a message on iMessage and open it, iMessage will freeze for about five seconds before responding. I would not expect this behavior on a new computer. Is there something that could be going wrong or something I can try to reset? I haven't found anything specifically relevant to my issue on google.
Thanks for the suggestions.
MacBook Pro w/ Touch Bar (2018 or later)
I've managed to fix this after digging in. The freeze up was from an unsent SMS message that was stuck in a weird state. When in iMessage, I opened Preferences which immediately pointed out the unsent message and asked if I wanted to ignore or resend. I ended up deleting the entire conversation to remove the message, but you could have resent it likely as well to get it out of the limbo state. Once this was done, iMessage did not freeze up after opening.
Yes I only have this problem on my new Macbook pro 15inch. I don't remember having the problem on my 2015 13." Also I would like to clarify that that Youtube video is a screen recording I did myself. I'm not sure what you mean by opening the video in safari?
Max
You haven't provided very much information or what you have tried, so far, to resolve this yourself.
I assumed that you attempted to run a YouTube link in a iMessage from the Messages app and it froze. At least, that's what I got out of your original post. Is this not the case?
I was asking if you go to the YouTube site with a web browser, do you have any issues with videos freezing when you do?
To clarify, the youtube video is a screen recording of me opening iMessage on my Macbook and clicking a message thread at time 0:05 in the video. Nothing happens until 0:12 when my Macbook finally responds to my click. The video is purely to demonstrate the lagg I experience.
I have observed the following:
I have tried the following for troubleshooting:
Ok, thank you for the additional details. By "iMessage" I assume you are referring to the Messages app on your new notebook ... correct? The only other question I have is does this "freeze" happen when you just open the Messages app without trying to do a screen recording?
Regardless, please give me a moment and I'm going to perform a data capture on my Mac to see what the Messages app does when it it first started up, hopefully to gets some clues to why yours is having the lag when you first run it. I'll get back to you in a bit.
Yes, it still occurs without the screen capture. It also is only close to startup for sure. If I open Messages and wait for a few moments then try to click, it may respond a lot quicker. Also out of curiosity, what are you using to perform a data capture on a specific application?
Max
Ah, I see Apple added that option. I was experiencing issues with my display on my 2010 MBP and had to resort to a third-party solution to help it switch between the discrete and integrated graphics chips on this particular model. Nice to see they now provide this option instead. Appreciate your findings. Thanks!
I have the exact same issue and I'm on a Mac mini (2018) . It also happens if I open Excel and open a new blank book - everything freezes for a few seconds and then it loads.
I contacted Apple about it and brought it to the Apple store. The genius saw it and recommended a replacement. Got my new replacement today and the issue persists. I also started from scratch and manually copied my files without using Time Machine restore.
Any ideas for those with a Mac Mini and no option to uncheck "automatic graphics switching"?
Sorry to hear you're experiencing the same problem as my 2018 MBP 13". iMessage will start, freeze for 5 seconds then ok.
I've read the answers, but unfortunately no "automatic graphics switching" option in my sys pref's energy panel.
I don't have any unsent messages on mine - this is not a fix. I also noticed the same freeze occurs when I start Microsoft Excel (ver 16.23) and open a blank workbook - same exact freeze occurs, so it's a wider system issue.
I've also encountered a complete system freeze where I can't move the mouse or type anything on the keyboard for up to 20 seconds and then everything responds again.
Those issues are on my brand new Mac Mini. I already returned one and got a replacement, tried a new clean Mojave install without restoring from Time Machine and the issue persists.
This does seem to solve the issue (confirmed) but it's not really a great solution as this will decrease your battery life.
Same issue here on MBP 13" 2018. What can we do to avoid this?
I also am having the same issue on my 2018 Macbook Air. The automatic graphics solution doesn't seem to apply in this case.
This did not resolve the issue as I don't have multiple graphics card in my MBP, but still have the exact same issue.
I might some messages unsent but I didn't have anything like that when I went to Preferences though.
Excel for now still Hangs , though
iMessage Freezes every time I open
