Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

safari homepage locked AND UNEDITABLE

A search engine called weknow and the infamous Mac Cleanup snuck in with a flash upgrade. I ran Malwarebytes and it got rid of a bunch of stuff, but after restarts, the weknow site is still my homepage, and it's lightened and un-editable. I literally have NO extensions and I cleaned out any cookies that I didn't recognize. Also searched system files for anything like weknow. No luck.


Any thoughts? Thanks very much.

Henry

MacBook Pro 15", 10.13

Posted on Jan 30, 2019 12:55 PM

Reply
Question marked as Best reply

Posted on Jan 30, 2019 2:45 PM

Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware The program will do the work for you which makes it easy. 




Malwarebytes Anti-Malware for Mac      10.10 and later




Malwarebytes uninstall


Please use the manual instructions. Do not download anything.




weknow by Thomas R         https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/




weknow.ac uninstall




weknow.ac uninstall (2)




weknow.ac uninstall (3)

5 replies
Question marked as Best reply

Jan 30, 2019 2:45 PM in response to go_pack

Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware The program will do the work for you which makes it easy. 




Malwarebytes Anti-Malware for Mac      10.10 and later




Malwarebytes uninstall


Please use the manual instructions. Do not download anything.




weknow by Thomas R         https://forums.malwarebytes.com/topic/236261-how-to-remove-weknow-malware-and-others/




weknow.ac uninstall




weknow.ac uninstall (2)




weknow.ac uninstall (3)

safari homepage locked AND UNEDITABLE

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.