Hi there! When I try to enable Genius in iTunes, it gives me this error: "Genius results can’t be updated right now. An unknown error occurred (4010)." I've tried restarting, opening "iTunes Music Library.xml" in a browser to see which song is causing this, but nothing has worked so far. If you have any further questions, feel free to ask.
MacBook Air 13", 10.14
Hi Benadryl2000,
I've been having this very same issue for the past 2 or 3 days. Everything was working fine until the other day when all of a sudden I got this error message from iTunes.
I've tried restarted my machine countless times and reopening iTunes but after getting 90% of the way through "gathering information about your iTunes library" (which seems to take forever) only to get this same message I'm at a loss as to what is going on with or has happened to my library.
Did your system sort itself out or did you do something behind the scenes to get it working?
Sorry for the super late reply, but it just randomly got itself together. I have no clue how this happened, and I wish I could help everyone else who has this same question, but as it stands, I can't.
This is an anomaly! I came back, tried Genius again--boom. Worked first time. This just leaves me with one question--what in the world happened?
This has been happening to me as well, since around 1-31. Tried every solution I could search for online and talked to tech support and still not working. :-(
Same for me. Happened since 1/29, still no genius update possible! I tried everything.
Does someone know how to fix this?
"Genius results can’t be updated right now. An unknown error occurred (4010)."
