What’s the Grey Bars in Screen Time?

What do the Grey Bars in Screen Time mean? I think it’s time spent on no app but idle or something, is that true?

iPhone 6s

Posted on Jan 31, 2019 1:42 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2019 9:00 PM

It’s an other-others category. When viewing screen time, click “show categories”. Here you’ll see the few color coded categories, for example as in the original post: creativity, social networking, reading & reference. The rest of the categories listed under “show categories” are the groups that will show in the bar graph as grey.

Furthermore, if you delete an app after using it for some time- such as Instagram. Say you have it downloaded for the day, and use it 2 hours, but decide to delete it.... instagram will not show as an app in screen time, nor will it show under social networking. Instead, the time spent on Instagram will show as a grey bar, but with no data in “show categories” or in “show apps & websites”. If you re-install Instagram, it will then show as normal in screen time.

28 replies
Question marked as Top-ranking reply

Jul 19, 2019 9:00 PM in response to ChaosWolf1

It’s an other-others category. When viewing screen time, click “show categories”. Here you’ll see the few color coded categories, for example as in the original post: creativity, social networking, reading & reference. The rest of the categories listed under “show categories” are the groups that will show in the bar graph as grey.

Furthermore, if you delete an app after using it for some time- such as Instagram. Say you have it downloaded for the day, and use it 2 hours, but decide to delete it.... instagram will not show as an app in screen time, nor will it show under social networking. Instead, the time spent on Instagram will show as a grey bar, but with no data in “show categories” or in “show apps & websites”. If you re-install Instagram, it will then show as normal in screen time.

Dec 4, 2019 12:16 AM in response to ChaosWolf1

The grey bars at least in my case are when the phone is in use for audio based functions: Spotify and podcasts. after reading these posts I took the dog for a walk and listened to a podcast for 40 minutes. My screen time shows 40 minutes of grey for that hour. Test it out yourselves and see if this is right. It fits with in general my usage of audio content.

Dec 11, 2019 3:32 PM in response to Doigdoig

That sounds about right, but it seems like FaceTime without video also falls into that gray category. And because of it, my daughter is able to talk to her friends for hours and it never gets block. It is extremely frustrating. Sure, I can disable FaceTime, but there are times when it is good to use, especially with other family members. Instead I have been using the OurPact app. She hates the app, but it is the only sure way I can limit the amount of time she uses her phone during the day.

Jun 5, 2019 10:43 PM in response to ChaosWolf1

These replies are rubbish. The grey bar is not ‘others’. In my screen time, there’s already an others category. Try again; this time I want something definite answer from Apple, not some wild guesses from the masses. Otherwise, screen time goes in the great rubbish heap of useless apps. Like the Fitbit app and the Versa, which was a waste of $230. I don’t spend money on expensive hardware that doesn’t produce.

Nov 11, 2019 8:08 AM in response to ChaosWolf1

None of these answers are correct, unfortunately. Just waiting for Apple tom chime in! My daughters phone shows she used it for a total of 2.5 hours yesterday, however when I add up all of the time that is shown being used in ALL categories including "other" it is off by more than an hour. The screentime app does NOT show any details about what is being used in the gray bar area, but that is where ALL of her time was being used yesterday. I have app limit restrictions set, so I have a feeling she's found a way around them since there's so much gray area.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

What’s the Grey Bars in Screen Time?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.