Mac Pro OSX High Sierra keeps rebooting (panic type 14=page fault)

Question

Level 1

8 points

Mac Pro OSX High Sierra keeps rebooting (panic type 14=page fault)

Hi all,

My Mac Pro has recently started cutting out and rebooting randomly. I have performed the usual tests (hardware - OK, reset SMC, PRAM, repaired disk etc) but still the problem exists. Running out of ideas and don't want to upgrade to Mojave just yet as mid project. The crash report is as follows. Does anyone have an idea of where to look at the problem? Many thanks.

Anonymous UUID: 72E66072-F975-1A1A-6D5B-19A8F7406FEE

Thu Jan 31 11:08:18 2019

*** Panic Report ***

panic(cpu 6 caller 0xffffff801e188f6f): Kernel trap at 0xffffff7fa0abd145, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff8789d5d01c, CR3: 0x00000000351c6000, CR4: 0x00000000001626e0

RAX: 0xffffff8789d5d00c, RBX: 0xffffff86b4190000, RCX: 0xffffff8766f3600c, RDX: 0xffffff86b4190588

RSP: 0xffffffa79c3a3d50, RBP: 0xffffffa79c3a3e80, RSI: 0xffffff86b4190000, RDI: 0xffffff86b4190000

R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0xffffff7fa0ab1028

R12: 0x000000000000009e, R13: 0xffffff80be66f900, R14: 0x0000000020000000, R15: 0xffffff86b4190000

RFL: 0x0000000000010206, RIP: 0xffffff7fa0abd145, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff8789d5d01c, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 0, VF: 10

Backtrace (CPU 6), Frame : Return Address

0xffffffa79c3a3820 : 0xffffff801e06e1c6

0xffffffa79c3a3870 : 0xffffff801e196a74

0xffffffa79c3a38b0 : 0xffffff801e188d44

0xffffffa79c3a3920 : 0xffffff801e0201e0

0xffffffa79c3a3940 : 0xffffff801e06dc3c

0xffffffa79c3a3a70 : 0xffffff801e06d9fc

0xffffffa79c3a3ad0 : 0xffffff801e188f6f

0xffffffa79c3a3c40 : 0xffffff801e0201e0

0xffffffa79c3a3c60 : 0xffffff7fa0abd145

0xffffffa79c3a3e80 : 0xffffff7fa0abde9b

0xffffffa79c3a3ea0 : 0xffffff7fa0ab10b1

0xffffffa79c3a3ed0 : 0xffffff801e69a075

0xffffffa79c3a3f30 : 0xffffff801e6987e2

0xffffffa79c3a3f70 : 0xffffff801e697e0c

0xffffffa79c3a3fa0 : 0xffffff801e01f557

Kernel Extensions in backtrace:

com.apple.iokit.AppleBCM5701Ethernet(10.3.1)[2741164A-412A-3562-AA38-CAA0290AD2E8]@0xffffff7fa0aaf000->0xffffff7fa0af2fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[95DA39BB-7C39-3742-A2E5-86C555E21D67]@0xffffff7f9ea93000

dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[378074CD-44A2-3884-9C27-FE4D45DEB99E]@0xffffff7f9f68c000

dependency: com.apple.iokit.IOPCIFamily(2.9)[D91E9813-9717-31B8-BFE5-2F3A00F375F3]@0xffffff7f9e953000

dependency: com.apple.iokit.IOEthernetAVBController(1.1.0)[0B1D1184-C655-3A04-A741-4704652016B6]@0xffffff7f9ffd5000

dependency: com.apple.iokit.IONetworkingFamily(3.4)[5A99D802-B477-3D83-9F76-304605479B9F]@0xffffff7f9eef8000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

17G5019

Kernel version:

Darwin Kernel Version 17.7.0: Thu Dec 20 21:47:19 PST 2018; root:xnu-4570.71.22~1/RELEASE_X86_64

Kernel UUID: 4A5298BF-709E-37DF-B7F0-4298065CC266

Kernel slide: 0x000000001de00000

Kernel text base: 0xffffff801e000000

__HIB text base: 0xffffff801df00000

System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)

Mac Pro, 10.14

Posted on Jan 31, 2019 4:12 AM

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Answer 1

Best reply

richjacques Author

Level 1

8 points

Feb 4, 2019 6:34 AM in response to BDAqua

Thank you for the excellent help BD Aqua, Barney-15E, I really appreciate it.

I looked initially like the PACE driver, I removed it (and the other drivers you suggested). The PACE driver was very old so I updated that and completely removed the Western Digital. (I never liked their GUI anyway). There was a thread about the PACE driver causing kernal panics so that was a good move. But then I still got re-boots and complete shut downs. I created 2 separate USB boot drives, once with a clean install of High Sierra and one of Mojave. Interestingly when booting from Mojave it only showed 48gb RAM (I have 64gb). So started to look at a possible memory failure, even though Apple Hardware Test did not pick it up.

I used etrecheck and it was showing memory chip 1 with EEC errors. The Apple System Profiler confirmed this.

So I took the casing off and took out all the RAM, gave everything a good vacuum out for any dust, reseated the RAM. I also installed SMC fan control as I push the computer pretty hard, as well as installing another fan in the server rack. So far it seems great and a lot faster without any crashes so far. Also used Northern Softworks Cache Cleaner to give everything a spring clean.

So thank a lot for your help, it looks like the issue is resolved and I can get this soundtrack done. Many thanks!

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Answer 2

richjacques Author

Level 1

8 points

Feb 1, 2019 4:40 AM in response to Barney-15E

System uptime in nanoseconds: 1233163351231

last loaded kext at 248817156610: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa4866000, size 69632)

last unloaded kext at 317993095873: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa4866000, size 61440)

loaded kexts:

com.wdc.kddfuse.filesystems.kddfuse 3.8.2

com.paceap.kext.pacesupport.snowleopard 5.9.1

com.focusrite.rednet.driver.pcie 1.8.0

com.motu.driver.USBMidiKext 1.6 71459

com.apple.filesystems.smbfs 3.2.3

com.apple.iokit.IOBluetoothSerialManager 6.0.7f12

com.apple.driver.AGPM 110.23.37

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.AppleMCCSControl 1.5.5

com.apple.kext.AMDFramebuffer 1.6.8

com.apple.kext.AMDRadeonX4000 1.6.8

com.apple.driver.AppleGraphicsDevicePolicy 3.20.14

com.apple.AGDCPluginDisplayMetrics 3.20.0

com.apple.driver.AppleHDA 281.52

com.apple.driver.AppleHV 1

com.apple.driver.AudioAUUC 1.70

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.eficheck 1

com.apple.driver.AppleLPC 3.1

com.apple.kext.AMD7000Controller 1.6.8

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMGPUPowerControl 3.20.14

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleIntelMCEReporter 107

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.AppleUSBDisplays 380

com.apple.iokit.SCSITaskUserClient 404.30.2

com.apple.driver.AppleUSBStorageCoexistentDriver 439.70.3

com.apple.filesystems.hfs.kext 407.50.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.filesystems.apfs 748.51.0

com.apple.driver.AirPort.BrcmNIC 1241.31.1a9

com.apple.iokit.AppleBCM5701Ethernet 10.3.1

com.apple.driver.AppleAHCIPort 329.50.2

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 220.50.1

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 220.50.1

com.apple.iokit.IOSerialFamily 11

com.apple.kext.triggers 1.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.kext.AMDRadeonX4030HWLibs 1.0

com.apple.iokit.IOAcceleratorFamily2 378.26

com.apple.kext.AMDRadeonX4000HWServices 1.6.8

com.apple.driver.DspFuncLib 281.52

com.apple.kext.OSvKernDSPLib 526

com.apple.iokit.IOAVBFamily 683.1

com.apple.plugin.IOgPTPPlugin 680.15

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOSurface 211.15

com.apple.AppleGPUWrangler 3.20.0

com.apple.driver.AppleHDAController 281.52

com.apple.iokit.IOHDAFamily 281.52

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.kext.AMDSupport 1.6.8

com.apple.AppleGraphicsDeviceControl 3.20.14

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleGraphicsControl 3.20.14

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 519.21

com.apple.iokit.IOGraphicsFamily 519.21

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Answer 3

richjacques Author

Level 1

8 points

Feb 1, 2019 4:41 AM in response to richjacques

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.driver.AppleHIDKeyboard 205.1

com.apple.driver.AppleUSBHIDMouse 192

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.AppleHIDMouse 192

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.7f12

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.7f12

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f12

com.apple.iokit.IOBluetoothFamily 6.0.7f12

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.driver.AppleThunderboltDPOutAdapter 5.5.5

com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.3

com.apple.iokit.IOUSBMassStorageClass 4.0.4

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltDPInAdapter 5.5.5

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleThunderboltNHI 4.7.3

com.apple.iokit.IOThunderboltFamily 6.7.9

com.apple.iokit.IOAHCIBlockStorage 301.40.2

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.usb.AppleUSBEHCIPCI 1.2

com.apple.driver.usb.AppleUSBEHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 480.60.2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.70.3

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.70.2

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 680.15

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

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Answer 4

richjacques Author

Level 1

8 points

Feb 1, 2019 4:44 AM in response to richjacques

EOF

Model: MacPro6,1, BootROM 127.0.0.0.0, 8 processors, 8-Core Intel Xeon E5, 3 GHz, 64 GB, SMC 2.20f18

Graphics: AMD FirePro D500, AMD FirePro D500, PCIe

Memory Module: DIMM1, 16 GB, DDR3 ECC, 1866 MHz, 0x0198, 0x393936353531362D3138392E4130304C4620

Memory Module: DIMM2, 16 GB, DDR3 ECC, 1866 MHz, 0x0198, 0x393936353531362D3138392E4130304C4620

Memory Module: DIMM3, 16 GB, DDR3 ECC, 1866 MHz, 0x0198, 0x393936353531362D3138392E4130304C4620

Memory Module: DIMM4, 16 GB, DDR3 ECC, 1866 MHz, 0x80CE, 0x4D33393342324737304442302D434D412020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (7.77.37.31.1a9)

Bluetooth: Version 6.0.7f12, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en2

Network Service: Ethernet 1, Ethernet, en0

PCI Card: AMD FirePro D500, Display Controller, Slot-1

PCI Card: AMD FirePro D500, Display Controller, Slot-2

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@71,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@70,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@69,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@68,0,0

PCI Card: pci1a39,4, Unknown, Thunderbolt@158,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@78,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@77,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@76,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@75,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@85,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@83,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@84,0,0

PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@82,0,0

Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

Serial ATA Device: CT1000BX100SSD1, 1 TB

Serial ATA Device: Crucial_CT1024M550SSD1, 1.02 TB

Serial ATA Device: Samsung SSD 850 EVO 1TB, 1 TB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

USB Device: My Passport 259F

USB Device: MIDI Timepiece AV

USB Device: USB2.0 Hub

USB Device: iLok

USB Device: USB 2.0 Hub [MTT]

USB Device: Hub

USB Device: Keyboard Hub

USB Device: Apple Optical USB Mouse

USB Device: Apple Keyboard

USB Device: Apple Cinema HD Display

USB Device: eLicenser

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Device: MultiDock, Blackmagic Design, 3, 22.1

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

Thunderbolt Device: Echo Express SE II TB2, Sonnet Technologies, Inc., 3, 21.1

Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

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Answer 5

richjacques Author

Level 1

8 points

Feb 1, 2019 10:20 AM in response to BDAqua

Correct. The computer is connected to the internet via Wifi. One Ethernet port is connected to a Cisco router which then controls a large Dante audio over IP network. The other Ethernet port is connected to another Mac (Mac Pro 5,1 running High Sierra) for streaming Midi and Audio data via Vienna Ensemble Pro Software.

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Answer 6

BDAqua

Level 10

239,333 points

Feb 1, 2019 10:44 AM in response to richjacques

I wonder why the Cisco Router isn't handing out a DHCP IP?

I'm far from expert on this, but...

Kernel Extensions in backtrace:

com.apple.iokit.AppleBCM5701Ethernet

dependency: com.apple.iokit.IOACPIFamily

dependency: com.apple.driver.mDNSOffloadUserClient

dependency: com.apple.iokit.IOPCIFamily

dependency: com.apple.iokit.IOEthernetAVBController

dependency: com.apple.iokit.IONetworkingFamily

Are all pointing at one of your Ethernet ports being associated with the crash, tough to tell if it's a problem with the RAM allocated to that port & it's doings, or some errant info munging the boat.

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Answer 7

Barney-15E

Level 10

112,728 points

Feb 1, 2019 3:04 PM in response to richjacques

Uninstall these following developers instructions.

com.wdc.kddfuse.filesystems.kddfuse 3.8.2

com.paceap.kext.pacesupport.snowleopard 5.9.1

com.focusrite.rednet.driver.pcie 1.8.0

com.motu.driver.USBMidiKext 1.6 71459

if the panics stop, reinstall one at a time and check to see if it causes any panics before installing the next one.

Kernel panics are are caused primarily by third-party kernel extensions and hardware faults. Eliminate the KEXTs to determine if is them or a hardware problem

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