I forgot the passwords and now I cannot use the device

Helle,


A few weeks ago I contacted you in regards to a locked iphone.

I forgot the passwords and now I cannot use the device anymore because of this.


IMEI: *****


Please contact me as soon as possible to have the device unlocked.


thank you,

Marian



[Personal Information Edited by Host]

iPhone X

Posted on Feb 1, 2019 12:35 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 1, 2019 12:51 AM

We are fellow users, these are user forums.


If you've forgotten the phone's passcode : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


And/or your iTunes account's password : If you forgot your Apple ID password - Apple Support


To contact iTunes Support : http://www.apple.com/support/itunes/ww

1 reply
Question marked as Top-ranking reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I forgot the passwords and now I cannot use the device

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.