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Why can’t I download an app without inputting my payment information?

Every time I try to download an app , even free apps . The App Store asks for my payment information.... then it says it won’t charge until I agree but as soon as I verify my payment information it tries to charge me $15. Can someone help me figure this out pls pls

iPhone 8 Plus, 12

Posted on Feb 1, 2019 5:27 AM

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Posted on Feb 1, 2019 9:37 AM

 contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 




iTunes Support






iTunes Support – world wide

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Why can’t I download an app without inputting my payment information?

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