Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Won’t let me download a free app.

hello. i try downloading a free app from the App Store but it keeps saying I need to verify my payment information, when I click on “none” and then click the ”done” Button it comes up with the same thing. Can someone please help me, I can’t download anything User uploaded file

Posted on Aug 28, 2018 9:51 AM

Reply
Question marked as Best reply

Posted on Aug 28, 2018 9:55 AM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

1 reply

Won’t let me download a free app.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.