Apple Tv home sharing videos

I am trying to share my home videos on Apple TV, which are on a hard drive connected to my computer. I see the video tiles in "Photos", there are alot of them, but when I click on, i get an error message that says

"This content cannot be played because its format is not compatible with Apple TV". I am using the latest Apple TV, just bought it, the 4K one, with 64GB. I purchased it because, previously, i was using an older version, and in that case, the apple tv actually played the video, but there was audio-only, and no video. The message boards told me to upgrade my App

le tv to the latest version, which I did. Still no luck. Any ideas?

Posted on Feb 2, 2019 9:23 AM

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6 replies

Feb 2, 2019 4:23 PM in response to danielcstein13

You would need to make sure the videos are in a format that the Apple TV can play


The parameters you would need to follow are listed below.


H.264/HEVC SDR video up to 2160p, 60 fps, Main/Main 10 profile


HEVC Dolby Vision (Profile 5)/HDR10 (Main 10 profile) up to 2160p

H.264 Baseline Profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats

MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 fps, Simple profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4 and .mov file formats



Feb 2, 2019 4:28 PM in response to danielcstein13

If you put your home videos in iCloud Photos, then it is not Home Sharing by its tech name. Viewing videos from iCloud Photos would be possible using the Photos app on Apple TV.


For Home Sharing, you would add your home videos to the iTunes library, and view them using the Computers app on Apple TV.


Your files would need to be compatible with both iTunes and Apple TV.

Can you detail the format of your home videos? Which software was used to make them?

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Apple Tv home sharing videos

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