Songs playing garbled, skipping.

I opened iTunes tonight to find some songs (they all seem to be from 1 folder) skip/ play 1-5 seconds of garbled sound before skipping. Their times are also wrong (one song used to be around 5 minutes, it now says it's 0:32). I have approved my computer, reinstalled iTunes, logged in, copied files to the iTunes media folder but to no avail.


Help?

Windows, 10

Posted on Feb 3, 2019 4:32 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2019 5:44 AM

Check your hard drive for errors. See https://www.thewindowsclub.com/disk-error-checking-windows-8 for example. If possible restore the affected tracks from backup. If you don't already have a backup see Backup your iTunes for Windows library with SyncToy - Apple Community. If these are purchased tracks you can delete the current copies then redownload.


tt2

Similar questions

11 replies
Question marked as Top-ranking reply

Feb 3, 2019 5:44 AM in response to Boruku

Check your hard drive for errors. See https://www.thewindowsclub.com/disk-error-checking-windows-8 for example. If possible restore the affected tracks from backup. If you don't already have a backup see Backup your iTunes for Windows library with SyncToy - Apple Community. If these are purchased tracks you can delete the current copies then redownload.


tt2

Feb 3, 2019 3:07 PM in response to turingtest2

Hard drive had no errors. Back up just brought back the same errors. Even tried restoring to a previous library back up and it did the same thing. What's annoying is that it's like it can't find the files, but isn't giving me the "locate this file" prompt I'm used to seeing.


If it weren't over 100 songs I'd go through my manual solution: delete the song from the library and re-add it.

EDIT: that solution isn't working now... it's bringing the error over even when re-added...

Feb 3, 2019 4:42 PM in response to turingtest2

Nope. I've only in the last week or so FINALLY got my laptop to function properly (no thanks to Microsoft or Acer for that). It was locked into Windows 10 and it would crash when left unattended. I've only just got the work around, so there had been no back up set since I transferred files back over. I've tried the hard drive I've backed up to, but they now magically don't work either. At a loss. My only hope now is to try and get them from my iPod and put them on the computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Songs playing garbled, skipping.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.