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"ERROR OCCURRED DURING ACTIVATION FOR IMESSAGE (FACETIME)

Bought a new MacBook Air two days ago and have been setting it up! So excited!


While setting up iMessage and FaceTime, I keep getting these error messages... I don’t know what to do. They both work perfectly fine on my phone.


I’ve attached pictures of the error messages.


Help!!


Thanks, Evelyn



MacBook Air 13", 10.14

Posted on Feb 3, 2019 9:54 AM

Reply
3 replies

Feb 4, 2019 11:56 AM in response to Evelynsg92

Hello Evelyn,


Thank you for using Apple Support Communities.


I understand that you are having issues signing into your iMessage and FaceTime on your new MacBook Air. Let's see what we can do to get you going on that new computer. Take a look at the following support article for troubleshooting steps to help you sign in to iMessage and FaceTime.


If you can't sign in to your iMessage account or FaceTime on your Mac


Best regards.

"ERROR OCCURRED DURING ACTIVATION FOR IMESSAGE (FACETIME)

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