Blue-tooth speaker and headphone sounds weird connecting with my Mac after updated to 10.14.3. Someone have a same case with me. Need help to fix it

The sound output do not sound like normal. that's not happened if i connect those device with my phone. Just happend on Mac OS. Have know idea whether there is any issue with the bluetooth on MAC or MAC OS 10.14.3. Need help

MacBook Pro 15”, 10.14

Posted on Feb 4, 2019 7:45 PM

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Question marked as Top-ranking reply

Posted on Feb 8, 2019 2:59 PM

Hello JacobNguyen,



Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having an issue with using Bluetooth speaker or headphones with your MacBook Pro, but you don't have this issue with your iPhone and these Bluetooth devices. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.



Potential sources of Wi-Fi and Bluetooth interference

How to test an issue in another user account on your Mac



If you're having this issue in a new user, please run the built-in diagnostic tool on your MacBook Pro, depending on when your MacBook Pro was made.



How to use Apple Hardware Test on your Mac

How to use Apple Diagnostics on your Mac



Cheers!

1 reply
Question marked as Top-ranking reply

Feb 8, 2019 2:59 PM in response to JacobNguyen

Hello JacobNguyen,



Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having an issue with using Bluetooth speaker or headphones with your MacBook Pro, but you don't have this issue with your iPhone and these Bluetooth devices. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.



Potential sources of Wi-Fi and Bluetooth interference

How to test an issue in another user account on your Mac



If you're having this issue in a new user, please run the built-in diagnostic tool on your MacBook Pro, depending on when your MacBook Pro was made.



How to use Apple Hardware Test on your Mac

How to use Apple Diagnostics on your Mac



Cheers!

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Blue-tooth speaker and headphone sounds weird connecting with my Mac after updated to 10.14.3. Someone have a same case with me. Need help to fix it

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