can anybody tell me whats happening? and how i can fix this problem? my mom gave me this iPad that was on iOS 9 and i trying to update it but it keep saying this...i can't update wireless so I'm using iTunes, its all up to date and sudo nano isn't the problem because i checked.
iPad Pro, 9
Are you trying to install an incompatible .ipsw file? See If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support.
tt2
Yeah, I don't know what you are referring to. What do you mean "it doesn't let you"? If you mean it doesn't recognize the device, then Apple provides the following support articles (I've attached the Mac ones, since you posted in the iTunes for Mac forum:
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
And what do you see when you press "More Info" on the popup?
GB
What is sudo nano?
GB
When you update iTunes or smt and when it doesn't let you update or restore ur device using iTunes, you go to the Terminal and type
sudo nano /private/etc/hosts
and you can change some stuff but for me i didnt have to change anything because i didn't have gs.apple
The ipad "ipad" could not be updated. Declined to authorize this image on this device for this user.
