IpadOS Gen 6 14.3 update not being downloaded.

I’m connected to my WiFi, and when I try to install my downloaded 14.3 update. It says “Unable to Install Update”, I got this iPad 6 gen for Christmas, my mom is thinking of returning the iPad. Please help, I don’t want her money to be wasted. I tried the delete and reinstall method but it won’t work.

Posted on Dec 25, 2020 10:40 PM

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Posted on Dec 27, 2020 10:49 AM

I have had the same problem with the same iPad 6 model.


iPad must be fully charged and have full WiFi connection.


You need to delete the current software by going into settings/general/iPad storage/ delete current storage/ backup iPad.


then log on to iTunes on a computer/laptop - connect iPad to computer with charging cable as below:


.


good luck


if you have any problems log on apple website and you can ask for a callback

4 replies
Question marked as Top-ranking reply

Dec 27, 2020 10:49 AM in response to Earthworm_Eric

I have had the same problem with the same iPad 6 model.


iPad must be fully charged and have full WiFi connection.


You need to delete the current software by going into settings/general/iPad storage/ delete current storage/ backup iPad.


then log on to iTunes on a computer/laptop - connect iPad to computer with charging cable as below:


.


good luck


if you have any problems log on apple website and you can ask for a callback

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IpadOS Gen 6 14.3 update not being downloaded.

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