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I record video using the back camera but there is no sound.

my cellphone is iphone6. there is a little problem in audio, for example I record video using the back camera, but there is no sound, can anyone help solve this problem?



[Re-Titled by Host]

iPhone 6, 12

Posted on Feb 7, 2019 9:29 AM

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Question marked as Best reply

Posted on Feb 7, 2019 12:44 PM

Hello,


If you have a case on your phone, remove it and try again. Also see these links:


Get help with the microphones on your iPhone, iPad, and iPod touch


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Also try:


Go to Settings > Sounds & Haptics.  Make sure that "Change with Buttons" is on. Then, during playback, use the side buttons to adjust the sound.


Good luck.

1 reply
Question marked as Best reply

Feb 7, 2019 12:44 PM in response to anggaWH

Hello,


If you have a case on your phone, remove it and try again. Also see these links:


Get help with the microphones on your iPhone, iPad, and iPod touch


If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker


Also try:


Go to Settings > Sounds & Haptics.  Make sure that "Change with Buttons" is on. Then, during playback, use the side buttons to adjust the sound.


Good luck.

I record video using the back camera but there is no sound.

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