For several years, I had my iTunes library populated with songs that I stored on my home NAS, and accessed via Windows by mapping a drive. At some point in the last few versions of iTunes, the app lost the ability to see the mapped drive. All of my songs show as inaccessible, and if I delete them all from the library and try to reimport, I don't select a mapped drive to import from. Is there anyway to get around this new limitation?
Working here with the sandboxed version from the Microsoft Store, and I'm sure the standard download will be fine too. Can you browse to the network address without using the mapped drive letter? Does it help to right-click the iTunes shortcut and use run as administrator? If not see Troubleshooting issues with iTunes for Windows updates - Apple Community for teardown and rebuild advice.
tt2
Working here with the sandboxed version from the Microsoft Store, and I'm sure the standard download will be fine too. Can you browse to the network address without using the mapped drive letter? Does it help to right-click the iTunes shortcut and use run as administrator? If not see Troubleshooting issues with iTunes for Windows updates - Apple Community for teardown and rebuild advice.
tt2
That may have done the trick.... instead of trying to hit the drive letter, I pointed to the UNC path, and now it's importing everything. Fingers crossed.... Thanks!
Are you running on Windows 10 and did you install iTunes using the Microsoft Store? That version might not be as backwards compatible as the traditional iTunes64Setup.exe build.
tt2
Good guess on the drive letter... I actually do have it mapped as M: (for Media!). iTunes simply doesn't show either of my mapped drives when I click on "add folder to Library" -- other apps see it just fine.
Hmm, not at a Windows 10 box right now, but on Windows 7 I can see my drive (also M:) which is mapped to a network share on another machine on my network. I might be able to check up on Windows 10 tomorrow.
tt2
it's Win10 x64 with the standard download from Apple.com
You're welcome. 🙂
tt2
iTunes is not guaranteed to play nicely with NAS long term. I would generally advise that you keep the library on local external storage and use NAS for backup. See iTunes Original File Could Not Be Found - Apple Community for a post on fixing broken links. See Make a split library portable - Apple Community for some advice on moving working libraries around. Have you recreated the drive letter mappings? If your library is at say //server/path, mapped to M:\ are you saying that iTunes isn't able to see M: or won't connect to what is inside it? Perhaps there is a permissions issue that needs resolving. See Repair security permissions for iTunes for Windows - Apple Community.
tt2
iTunes for Windows can no longer see mapped drives?
