Recent List not displaying

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Level 8

37,646 points

Recent List not displaying

Suddenly I cannot see my iTunes movie purchases in the recent list. It shows old purchases instead.

Recent List is not working.

I can find the recent movies in my other purchase lists but not in recent as it should be. I have a lot of movies so it’s hard to find them this way. So they are there.

In the last day we had a substantial amount of power outages due to a wind storm, so I’m not sure if this has messed things up.

I’ve signed out and back into iTunes on my Apple TV and restarted it, software is up to date. Wifi is working on Apple TV.

How can I fix this!

Apple TV 4K, 12

Posted on Feb 9, 2019 1:58 PM

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Answer 1

Urquhart1244

Level 10

146,280 points

Feb 9, 2019 6:56 PM in response to Vancouver22

Try logging out of the iCloud account and the iTunes Store account, then log in again for both.

Hopefully that will reset things to normal.

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Answer 2

Vancouver22 Author

Level 8

37,646 points

Feb 9, 2019 2:41 PM in response to Vancouver22

It’s this way on both of my Apple TV 4k’s

looking at my iPad tv app, the recently purchased is showing my most recent correctly.

appears to be an iTunes issue in Apple TV. Home sharing is on, using same Apple ID

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Answer 3

Vancouver22 Author

Level 8

37,646 points

Feb 11, 2019 8:02 AM in response to thevashanes

we’re not the only ones.

Yes it’s across all devices, really old movies.

I reported it.

Heres the link, if enough of us let them know, perhaps they will do something

https://www.apple.com/feedback/

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Answer 4

Vancouver22 Author

Level 8

37,646 points

Feb 20, 2019 10:04 PM in response to Vancouver22

It’s fixed now!

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Answer 5

Vancouver22 Author

Level 8

37,646 points

Feb 10, 2019 11:24 AM in response to Urquhart1244

I’ve done that on everything , for both accounts and it does not fix it. I’m using the same ID across all devices.

Its now like this on my iPad and iPhone. For example, Bohemian Rhapsody and First Man are completely gone from recently added in these devices. Yet I can find them in all movies or in ones I downloaded

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Answer 6

Feb 11, 2019 7:20 AM in response to Vancouver22

Same thing happening here. 2 Apple TV 4Ks and 4 4th Gen ATVs, iPads, iPhones & Macs all doing the exact same thing. 8 Rather old purchases are all that show. Automatic Updates turned "On". How do we fix this Apple?

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Answer 7

Vancouver22 Author

Level 8

37,646 points

Feb 9, 2019 6:31 PM in response to Vancouver22

Any ideas how to fix this please?

It’s this way on my macbook as well. Not on iPad as mentioned above. No movies are hidden

recent purchases only show old movies I got years ago

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Recent List not displaying

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