Harmann Kardon Onyx Studio 5 Speaker issue

Thank for info. I also am UNABLE to connect my Harmon/Kardon Onyx Mini to myMAcBook Air or iMac.

TO APPLE,:

Why is this not yet fixed? But, bluetooth works fine on my iPhone and Onyx Mini. So what is your agenda with Harmon Kardon? Ridiculous. Please advise if issue has been dealt with so I can listen on my MacBook Air and iMac. I was just at Apple store and they assumed it was a problem with Harmon Kardon, which it apparently is not. You are wasting our time and energy. Not appreciated, APPLE.

Assistance please

I have to re-post its status.

I thought it works well, but actually it is not :(

Connection between Mac & Onyx is not so stable and it works well sometimes, but not every time.

I do not know well. I've tested quite many times such like connecting with other devices, disconnecting bluetooth and re-registering and so on. BUT IT DOESN'T WORK WELL WITH MAC ONLY.

With all of my devices work well except for Mac only :(

Thanks so much for posting! It’s really appreciated. Not an option for me. I would like to hear from APPLE. Concrete solution pls. Options? We pay good money for products that does not work properly (Bluetooth). And Harmon Kardon Onyx speakers are top of of the line. At minimum Apple, a credit AND a solution. No one has yet responded from APPLE on this. Unacceptable. The amount of time we have all spent trying to figuring out this sync issue only to find it’s an Apple malfunction.

Thanks for info. We need to ask ourselves some major questions. Why is the Bluetooth working perfectly on our iPhones, and not other devices. If it’s because they want us constantly on our phones for personal

information & marketing. Apple-Google-FB-Twitter.

Understood. It’s very frustrating. And to think so many of us have wasted so much energy and time trying to figure out the problem. I get the feeling, our issue with Bluetooth is simply not a concern for Apple. They seem to just want us at ease on our iPhones for their reasons (ie. marketing, tracking our behaviour, data collecting). Google could not work as well without Apple, is my point. Says a lot about the company. We are past the “cool” aspect of having of having these devices. I care about corporate integrity.

Exactly the same issue here. I have multiple apple products Macbook Pro 2015, iMac 2015 and Macbook Pro 2018 which all behave exactly the same way. I am running Catalina OS now on all of them and the issue remains. My iPhone X is not working properly with the speaker either and exhibits similar issues. For the record Onyx Studio 2 works perfectly without any issues.

Apple please look into this issue. I have pending support ticker with Harman Kardon which was sent to India support.... my guess this is not going to go anywhere. I cannot believe that two big players can't get their products to work together using Bluetooth standard.

Bluetooth dongle is not a bad idea, but aren't they powered by their own built-in battery? It would suck having to unplug it from the speaker and recharge it. Do you by any chance have a dongle to recommend?

Same problem. Every time I need to reset the HK Onyx 5 to pair with my macbook. And I cannot control the volume on my macbook either. It seems that if I turn off the speaker, then the next time I start, it won't produce any sound although the connection is successful as shown on my mac, and the connection does not drop either. I am on Macbook Pro mid 2014 and Catalina 10.15.3.

Apple is really cmi, issue persists for years and they don't ever bother to try to fix it

I have the same issue with my 2017 MacBook Pro, so frustrating! It works fine through my iPhone 11 tho...but not convenient...going Bose, they can keep Harmon Kardon, its my second product... had the soundsticks wireless but they have put me off completely with this issue! Bose has no issues...moral of the story goggle harder before purchasing, I didnt see anything about MacBook issues on the reviews i looked at! So irritating, it played once through my MacBook and have-not been able to get it right again:(

No. This only works until the HKOS5 stops receiving audio.

After which, you'll need to repeat this procedure. Every time.

Still not possible to control the speaker's output with the volume button on MBP.

Again, not a solution.

This worked on both my MBAs and Onyx 5! Thanks!

I just dont know though if I'd have to do this all the time, so far, I connected once, ran Spotify, disconnected, and reconnected without having to do those 3 steps again.

Only when nothing plays about 10 sec connection drops, its awful. Both companies are great, but that little trouble....

I think we should redact some bluetooth plist files, but i have no idea what exactly to redact 😀