iTunes library sorted to "unknown" album on pc and iTunes
Please help! I have called customer support twice, uninstalled and reinstalled iTunes and tried renaming the albums in my iTunes library and in the iTunes Music folder on my pc.
Suddenly yesterday all of the songs became sorted alphabetically in an unknown album with the wrong cover or no cover (multiple unknown albums), all the playlists are empty and my 120 iPod Classic will not synch the tunes back to the correct album. The library was fine for the last year, now it changed mysteriously and I can't bulk sort the songs back to their original locations.
The only thing I was able to do was manualy rename the album the individual songs belong to, then it created the album again but would not synch to the iPod.
I'm a musician and need these songs back the way I had them sorted. This problem has made the whole thing unusable.
Suddenly yesterday all of the songs became sorted alphabetically in an unknown album with the wrong cover or no cover (multiple unknown albums), all the playlists are empty and my 120 iPod Classic will not synch the tunes back to the correct album. The library was fine for the last year, now it changed mysteriously and I can't bulk sort the songs back to their original locations.
The only thing I was able to do was manualy rename the album the individual songs belong to, then it created the album again but would not synch to the iPod.
I'm a musician and need these songs back the way I had them sorted. This problem has made the whole thing unusable.
Windows Vista