iOS 12.1.4 battery drain

Am I the only one with this issue? Yesterday, or the day before that, I updated my iPhone XR. One thing I've come to notice is that, since I updated it, the battery drains pretty fast. I'd say I'm an average user and I could go the entire day and it wouldn't reach 20%. Now, around 4PM, after being fully charged around 5AM, it's down to 50%. I just find it weird, knowing that I'm an average user, my average screentime is around 2 hours a day, so I don't know what's up.

Posted on Feb 10, 2019 3:03 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2019 12:42 AM

***Sorry, posted too soon. Trying again***


I have been part of the group that has been impacted by severe battery drain of ~1% every 5-15 seconds since updating to iOS 12.1.4.


I tested the options mentioned in this thread, and have found that the issue seems to be related to app data download connections and/or downloading new data on the device (downloading an app from the app store, opening an app that needs to fetch new data, fetching new content by pulling/swiping down to refresh within an app, background app refresh, etc). I have confirmed that this issue occurs in both native apps such as Mail, App Store, Podcasts, as well as 3rd party apps.


Close all apps this did nothing, and the battery continues to drain. If not immediately, on the next background app refresh.


Power cycle (restart) device you can see evidence of some people's theory that there may be something going on with battery percentage calculation. After the battery appears to have severely drained, a power cycle will show the battery percentage back closer to what you would expect the usage to be prior to the draining event. A power cycle will likely still result in the device attempting to fetch new data, and more often than not will resume battery drain


Turn off Fetch New Data (Settings > Passwords & Accounts > Fetch New Data > toggle Push to off) + Power cycle device battery continues to drain


Turn off Background App Refresh (Settings > General > Background App Refresh > Background App Refresh > Off) + Power cycle device At first I thought this solved the issue while I was at work for a few hours in the morning, but when I started actively using my phone a bit more the battery drain started again


Delete Skype for Business + Power cycle device This is where I discovered that the issue is not isolated to only 3rd party apps doing things in the background and adversely interacting with 12.1.4... I tried this because some people indicated that they thought it may be related to Skype. I thought this worked for a while as well, until I opened my native iPhone Podcasts app and it started downloading new podcasts. I then watched my battery start draining at a rate of 1% every 5 seconds (I could hear a clock ticking beside me and timed it)


Turn off Bluetooth + open an app and pull down to initiate data fetch/download connection battery continues to drain


Turn off Wi-Fi + open an app and pull down to initiate data fetch/download connection battery continues to drain


Turn on Airplane Mode + open an app and pull down to initiate data fetch/download connection oddly enough, this doesn't always seem to work in interrupting whatever process is trying to download new data, and in some of my testing the battery would continue to drain.


Turn on Low Power Mode (Settings > Battery > Low Power Mode) + open an app and pull down to initiate data fetch/download connection this has been the only solution that I have been able to use to consistently and reliably keep my battery from draining. If the device is plugged in and charging, it will turn Low Power Mode off once it reaches a certain percentage (89%? 90%?) so you'll need to turn it on again once you unplug


Switch to a different device with <iOS 12.1.4 I have a spare backup iPhone 6S which is still on iOS 12. Apple will not allow me to restore from backup without updating to iOS 12.1.4 so I did not complete this test


Factory reset + restore at this point I did not have the time nor the patience to attempt this, but I did see that it did not resolve the issue for another user


Again, it seems like the only way to reliably stop the battery drain is to break or interrupt whatever connection is trying fetch new data by turning on Low Power Mode. I do have a lot of apps on my phone that I use regularly, which I'm assuming is the reason I may be impacted more than others since there is a lot of background activity happening with each additional app.


-------------------------


tl;dr the battery seems to drain significantly when downloading new data or making a connection to fetch new data (unclear which it is, specifically), and the only workaround that reliably helps is to turn on Low Power Mode (Settings > Battery > Low Power Mode)

424 replies

Mar 28, 2019 11:45 PM in response to Miku-39

“I have a "frozen in time" ipad on which I do not update the iOS to keep some old apps alive and it tries to install any app I put on my iphone, like you described - but I never open those.”

That's relative because, as you might imagine, all those apps that get automatically transferred to other devices have also the permissions included. So if they have been granted the permission to fetch data, location, camera, etc. on one device they will fetch data on the other device without asking for permission. You can check all that in ITunes/iCloud. So while you are not actively using them, they are still active to some degree. And as far as I know most of the apps are developed that way to fetch data.


PS: While typing this second reply battery dropped from 77% to 75% without anything else running in the background.

Feb 14, 2019 6:31 PM in response to Ralph9430

This is nonsense. We don't need to know how to check what is draining our batteries. Before 12.1.4 the battery was fine. Since 12.1.4 the battery is draining at least three times faster than it did before. It doesn't take a rocket scientist to see that the update is at the root of this issue. Asking us to check our settings assumes we don't know our own phones and how they've behaved up until now. Apple needs to fix this.

Feb 15, 2019 8:31 AM in response to xtrasolar

Apple support confirmed that I am experiencing significant battery drain after they checked my stats and battery health. Recommendations were made by them and I followed the recommended settings and reported back to Apple. In a nutshell, they stated that the battery is definitely discharging rapidly over the past several days. I thanked them for they diagnostic attempt and added that I am hopeful a new update corrects this problem.

But they had the last word: “Maybe we were not clear. The update is not the cause of the issue with your battery.” 🤥


Feb 15, 2019 11:43 AM in response to LD150

It was on charge while I was using it today


i updated Monday evening, nothing out of the ordinary on Tuesday, Wednesday or any other day since other than it’s fully charged in the morning, hardly used all day and dead as a dodo by teatime, most of the usage is while it’s plugged in. That screenshot is my iPad Pro, my iPhone X is showing a similar pattern and I’m also having to top up the charge during the day. I haven’t updated my iPad Air and that’s not having battery issues

Feb 16, 2019 8:58 AM in response to xtrasolar

Having the same issue and I am using an iPad Air. Noticed after the download of the update iOS 12.1.4 the time frame has been cut in half for how much use I can get before needing to re charge. I am doing the very same things with my iPad and yet I am seeing the battery drain from 100% to 70% in 90 minutes compared to 2 1/2 hrs.

also, seeing serious battery drain from 30% to 10% where it will go from say 22% to 19% in a few minutes and then drop from 19% to 10% within 5 minutes.

there is certainly something in these updates going back to iOS 10 that is messing with the battery life. And good luck getting Apple to respond when you contact them on their website, especially the Bug Report - filed one with them early this week.

Feb 19, 2019 11:17 AM in response to xtrasolar

Me too, I had battery drain problems with iOS 12.1.2, then upgraded to 12.1.3 and it was fixed.

Now with 12.1.4 again I cannot last till 1pm, with little use during the morning (just alarm clock and some notifications, but I answer from the computer), so almost no use from the phone.

I have an iPhone 7 and I don't have an Apple watch connected.

Can we have a fix for the battery problems please ???

Feb 22, 2019 2:03 PM in response to xtrasolar

My daughter's phone sits in my vehicle all day while she's in school. It is in a mophie battery case and always uses 1 dot (out of 4) on the case during her 8 hour school day. It's been this way for 5 months. We installed this update and for the last 2 days since the update, the mophie is DRAINED and the phone's battery is in the mid 90s when I pick her up. The app data doesn't show what is draining the battery and all apps are closed (same as always). This update ***.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iOS 12.1.4 battery drain

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.