2018 Mac mini RAM upgrade AppleCare questions

I'm getting a new Mac mini with 8 GB of factory ram installed. I plan to upgrade this to 32 GB before I even power it on. I have the correct tools and watched multiple videos on this and I'm confident I can do this with no problems.


My first question is does AppleCare make sense for this type of computer? I don't plan on taking it with me and any of my laptops never had accidental damage so that's not really a concern. I've seen articles about how hot the new Mac mini runs and some had concerns about long term component failure because of this. It costs $89.00 for AppleCare and $299 for "other damage" repair so I guess this would include heat damage? Since the mini is really new and no one knows if this might be a problem would AppleCare be a good idea?


My second question is will upgrading the RAM void my AppleCare. I know US law prevents companies from voiding warranties for user service but I'm not sure if AppleCare is considered a warranty. The Apple support website states "Mac mini (2018) does not have user-installable RAM. You can configure the memory in your Mac mini (2018) when you purchase it." Obviously this is incorrect and meant to discourage you from not buying RAM from Apple at more than double the price. Would this also give me problems with Apple honoring AppleCare?


Any suggestions or ideas would be welcome. Thanks!

Mac mini 2018 or later

Posted on Feb 10, 2019 3:31 PM

Reply
17 replies

Feb 10, 2019 4:26 PM in response to russell_314

I think the Mini has not had enough coverage to determine if Apple Care is required. I have made updates to my Mac's in the past and as long as you do no damage when performing the task it does not void the warranty. I have a 2012 Mini that has had zero issues all these years so that model is very reliable. I do not believe there are that many mechanical parts in the mini (e.g. Fan, etc.) that has a chance of failure as most are electronics but hard to tell.

Feb 11, 2019 1:38 PM in response to russell_314

Hi, russell_314 !


I find it quite interesting nobody here - except me now, of course - has warned you about running afoul of the T2 chip. There is a non-zero risk you can brick the Mini with no recourse but to take it to an AASP or Apple to get it working again. Uncomfortable, warranty-voiding questions may follow that set of circumstances. I cannot picture how anyone can consider voiding their warranty worth it, when for a pittance they can get Apple or an AASP to do the work correctly.


Seriously - Apple has warned you, and you posted the warning here. I am telling you it isn't worth the risk it do it yourself. Nobody here is going to chip in to buy you a new Mini when something goes wrong, even while kinda-sorta egging you on. They completely missed warning you about the T2. I am the only one here telling you the truth, which is this is a seriously bad idea when compared to the benefit you may reap.


Please let Apple or an AASP do the heavy lifting, so there are no regrets down the line. It is the only way in which your risk drops to zero.

Feb 11, 2019 6:44 PM in response to dwb

Then again, Buster_From_Oak_Park, may be onto something. There are a number of Internet articles describing Apple's T2 security chip. Specifically, concerning performing DIY upgrades/repairs that can disable the newest Macs. Apple only provides the AST 2 System Configuration suite to their Genius Bar technicians & Apple Authorized Service Providers to verify parts used are Apple-approved. Using third-party parts, in theory, would fail these tests. Apple has only provided a limited amount of information of what specific parts are called out, mentioning only logic boards and touch sensors. So far, RAM hasn't been mentioned and both iFixIt & OWC (possibly others) are providing RAM upgrade kits for the 2018 mini ... so it's buyer beware!

Feb 11, 2019 4:23 AM in response to russell_314

As far as RAM swapping and AppleCare, no one has tested that yet obviously

so who knows. Also, a lot would depend on where you would get it serviced

if need be. Some AASP may be hardline, some may not.


Another consideration, because of how the Mini is designed, since RAM

is the only replaceable item, any other malfunction will require a logic

board replacement, which will cost way more than AppleCare.

Mar 4, 2019 3:39 PM in response to Buster_From_Oak_Park

I checked with the Apple Store in Santa Barbara, CA, and the total to add a 16GB module is about $360 for the module and $85 for labor, totaling some $445 -- more than $400, oh skeptical one :). This, I, believe is Apple's standard pricing for this upgrade everywhere in the US.


True, you end up with 20GB of RAM (the store tech verified this for me), but you're paying more than twice the price of 3rd parties for the typically ~$130 16GB module, which is true for the 32GB module as well. 


Moreover, according to many legal experts, Apple voiding its warranty after a successful user upgrade is on its face illegal under the Magnuson-Moss Warranty Act

Feb 11, 2019 10:32 PM in response to Tesserax

There are plenty of videos demonstrating successful RAM upgrades in the mini. Yes there is risk with taking anything apart that you can damage it. Apple charges $600 for 32 GB of RAM and perhaps if money was no object I would just pay it. If I break it then I break it but that's the risk I'm willing to take not to pay an Apple tech $400 extra to install it.

Feb 12, 2019 11:07 AM in response to russell_314

Are there?


You are willing to put at risk close to $1,000 there are no cuts or edits in those videos where perhaps the Mini was taken to an AASP or Apple to get it running again? That nothing at all went wrong and was removed from the final video?


By the way - Please tell me where Apple techs are getting $400 to put RAM in a Mini, because I want to work there in the worst possible way. I'll be rich in no time!


Look, it's obvious you want to do this and you aren't willing to listen to reason. That's cool. Go for it, and let us know how it turns out. I am sure watching videos is how Evel Knievel learned his craft. We're here to hold your beer during your run!


Good luck!

Feb 12, 2019 4:43 PM in response to Limnos

Pay $400 to have an Apple tech not pay an Apple tech $400. It's just like when you go get your car fixed and the labor is $125 an hour they're not actually paying the guy working on your car anything close to $125 an hour. Yes I mean the $400 extra Apple charges over retail price for 32 GB of RAM. Also I know there is risks in dissembling anything. If a connection was defective and the Apple tech broke it then they would have to fix or replace it. If I do the same then it's on me. This is a slight risk I'm willing to take. Also could all the videos out there be edited where they just bought a 8 GB mini and a 32 GB mini or even had Apple do the work to a second device sure but I'm not that big into conspiracy theories. If it was one video or they were videos from reputable channels maybe I would have concern. I know about ESD and while most have the opinion that it's not nearly a factor in modern components I still take precautions when working on stuff like this. I guess I should have mentioned that I've done more complicated repairs on laptops before. Before someone says "but you're not an Apple tech" this is correct. My main questions were just about Apple and their policy on AppleCare and if it will be canceled by me upgrading the RAM. I think there is a 90 day window to get this after purchase (or delivered not sure) so I have time to think about it. Thanks guys for the help and I will be sure to post my success or failure on here 😂

Mar 21, 2019 7:39 AM in response to russell_314

Just to update the thread... Sorry it's so late, RL has been busy


I successfully replaced the two 4 GB modules with two 16 GB ones. The process was very tedious and I would compare it to disassembling a laptop rather than a desktop. The only part that made me uncomfortable was the amount of pressure it took to lock the RAM into place. I'm no Apple engineer so I'm guessing it was acceptable. As to voiding the warranty I haven't found a definitive answer from anyone that cites a source from Apple. Remember "An Apple tech told me" isn't going to get you any points when you take it in for repair.

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2018 Mac mini RAM upgrade AppleCare questions

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