Not having True tone option

Hello Sir/Madam,

I don't have "True Tone" option on my iphone 8 plus, I've updated ios to 12.1.4 which is the newest, also I did "Reset All Setting" and "Reset All Content and Setting" but I don't have it yet.

Please guid me if it is possible to appear.


Reagards,

Fariba Fahmideh

iPhone 8 Plus, 12

Posted on Feb 11, 2019 1:30 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 11, 2019 2:16 AM

Hi fariba256,


Open the Settings application. Navigate to Display & Brightness. Toggle True Tone on to enable the feature. If the option is not there, back up the data and then erase the iPhone. If the issue persists after restoring from a backup, set up the device as new. Has the device had any hardware replaced?


Contact Apple Support for further assistance.


All the best.

2 replies
Question marked as Top-ranking reply

Feb 11, 2019 2:16 AM in response to fariba256

Hi fariba256,


Open the Settings application. Navigate to Display & Brightness. Toggle True Tone on to enable the feature. If the option is not there, back up the data and then erase the iPhone. If the issue persists after restoring from a backup, set up the device as new. Has the device had any hardware replaced?


Contact Apple Support for further assistance.


All the best.

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Not having True tone option

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