iPhone XS Max can't connect to iTunes for windows

I would like to sync songs to my iPhone using my windows computer but this error keeps showing just right after I trusted the computer.

I am using windows 7 and iTunes 12.9.3.

I installed all windows updates, tried another cable and also restarted my pc and the iPhone.

Do you have some suggestion on how I can make my iPhone show in iTunes.

By the way, I have a standard user account on the PC, will that make any effect why iPhone won't connect?

iPhone XS Max

Posted on Feb 11, 2019 3:16 AM

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1 reply

turingtest2

Level 10

278,079 points

Feb 11, 2019 6:36 AM in response to miyalung

Try right-clicking the iTunes shortcut and using Run as administrator to see if that helps. Do you have any third party security software?

tt2

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iPhone XS Max can't connect to iTunes for windows

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