I have IOS 12.1.4 and when I receive texts, the notification will not wake the iphone. DND is not on and all notifications for imessage are on. If I wake the phone, the notifications are there. I have also reset network settings, tried it without bluetooth on and did a 2 button restart. (These were suggestions in other posts I found). Any suggestions?
iPhone 8, 12
Hello mskyy2002,
Welcome to Apple Support Communities! I understand your text message notifications aren't waking your iPhone when it's locked. I'm happy to assist you with this. Let's navigate to Settings > Notifications > Messages, turn notifications off and restart your phone.
Restart your iPhone, iPad, or iPod touch
If you have an Apple Watch or any other Apple devices, please turn those off while we are performing these steps to help isolate the cause of this issue.
After restarting, turn your Message notifications back on to see if the issue is resolved.
I hope this helps. Thanks for using the Apple Support Communities, and have a great day!
Hello mskyy2002,
Welcome to Apple Support Communities! I understand your text message notifications aren't waking your iPhone when it's locked. I'm happy to assist you with this. Let's navigate to Settings > Notifications > Messages, turn notifications off and restart your phone.
Restart your iPhone, iPad, or iPod touch
If you have an Apple Watch or any other Apple devices, please turn those off while we are performing these steps to help isolate the cause of this issue.
After restarting, turn your Message notifications back on to see if the issue is resolved.
I hope this helps. Thanks for using the Apple Support Communities, and have a great day!
Notifications do not wake Iphone
