i have iphone 7 plus and its working ok when im on messenger app it does lock.but my iphone xs max its not...i restarted the phone and it was fix but the next day it doesnt lock again.anyone having same problem with their xs max? Thanks in advance
iPhone XS Max, 12
Good morning Melissa@,
Welcome to the Apple Support Communities!
If I understand your issue, your iPhone XS Max screen does not go dark when you have Auto Lock set for 30 seconds. If you have not done so already, please update your iPhone to the most recent version of iOS (currently iOS 12.1.4).
Update your iPhone, iPad, or iPod touch
Try a different setting for Auto-Lock (ie. 1 minute) - Settings > Display & Brightness > Auto-Lock and restart your iPhone to refresh it.
If the issue persists, try Settings > General > Reset All Settings
Take care.
Auto lock even its 30 seconds not working
