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Outlook 2016 and Apple mail



Hello dears! Help to deal with the problem. When you forward emails from Apple mail to a recipient from windows to Outlook 2016, the email is "destroyed." All messages in the history of correspondence come to the recipient in the form of attachments without a name.



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MacBook Pro Retina

Posted on Feb 13, 2019 12:24 AM

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2 replies

Feb 13, 2019 10:24 AM in response to kola3779

If you decide you want to upgrade.


How to upgrade to macOS Mojave - Apple Support




How to get macOS High Sierra   




Sierra download


Check to make sure your applications are compatible.



 Application Compatibility


macOS Sierra 10.12: Compatible Apps






Also check to make sure there is a compatible driver for your printer.




Do a backup before installing, preferable 2 backups on 2 different drives.

Feb 13, 2019 7:23 AM in response to kola3779

If this is involving Microsoft Exchange Server, then check with whoever is maintaining the Exchange Server mail server around its configuration settings, and around any anti-malware or other mechanisms that might be running on the Exchange Server or on the Windows client that’s running Outlook.


There’ve occasionally been issues with Outlook client and chunks showing up in unexpected ways, as well...

https://social.technet.microsoft.com/forums/office/en-US/bbee3a53-e232-47ae-a3b1-6c81cf4b0955/outlook-stripping-forwarded-attachments-altered-mime

https://social.technet.microsoft.com/Forums/en-US/1591bb59-d3b0-405b-8042-49bd1915558c/outlook-2016-office-365-unable-to-preview-html-files-on-email-attachments

https://www.extendoffice.com/documents/outlook/1830-outlook-prevent-inline-attachments.html


Assuming that the mail message is arriving “normally” at the mail server (that’s only really visible to the folks managing the mail server, though) and if this is only the Outlook client, and if this is not happening elsewhere, then patch to current, upgrade to the current Outlook and to thr current Exchange Server (if that’s involved here) and then check with the folks at Microsoft Support.


Search in the Microsoft forums, as well. This probably won’t be the first case of this misbehavior, after all.


El Capitan is old, and you’ll want to upgrade to at least High Sierra, and test forwarding email with that.



Outlook 2016 and Apple mail

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