Apple jobs portal not letting me submit application

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Level 1

30 points

Apple jobs portal not letting me submit application

I'm trying to resubmit an application for a position on the Apple jobs portal. Upon clicking the resubmit button, it redirects back to the job description and won't let me move onto the next step of reconfirming information and truly submitting the application. I don't even get an email confirmation (which usually comes through when you properly submit the application). Any ideas on how to fix it?

I've tried erasing cookies on both Chrome and Safari but it still does the same thing. Any help is appreciated.

Posted on Feb 13, 2019 8:48 PM

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Answer 1

ChitlinsCC

Level 7

20,990 points

Feb 14, 2019 7:11 AM in response to adillion

As far as I know, you can only apply for a posted position ONCE. You may be able to change some aspects.

Tell us what you mean by "resubmit"
Tell us step-by-step what actions you take - a complete "story" - include links

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Answer 2

ChitlinsCC

Level 7

20,990 points

Feb 14, 2019 11:39 AM in response to adillion

OK.

Dual path.

Choose the AppleID with "Topic not listed" path > Contact Support
- get them ON THE PHONE
Choose "Website issues" from the menu here > Contact Us - Website Feedback - Apple

The first one, you will likely need to ask for a supervisor VERY early on... the 1st level specialists are trained to parrot solutions from scripts found in their knowledge base - your issue is NOT in their KB

The 2nd is merely a reporting function - they may not (probably won't) respond - BUT - be sure to tell a very thorough story so that they can replicate YOUR issue, not just try it with their own setup

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Answer 3

ChitlinsCC

Level 7

20,990 points

Feb 14, 2019 10:59 AM in response to adillion

What device, OS & browser?

(change browser is first troubleshooting step)

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Answer 4

adillion Author

Level 1

30 points

Feb 14, 2019 10:27 AM in response to ChitlinsCC

I'm resubmitting the application because I've already applied for this position before (a retail position) and I'm just trying to submit to another location. I have applied more than once before so I know that's not an issue. But here's a step-by-step:

Go onto jobs.apple.com
Login using Apple ID
Click the search button at the top right
Scroll down to position of interest (Retail Specialist, Expert, etc.)
Job description (https://jobs.apple.com/en-us/details/114438158/us-specialist)
Click blue resubmit button that is shown on my screen (resubmit button is shown as I have already submitted an application before)

This is the point I would be able to confirm the application and location I'm submitting to, but that screen doesn't come up and instead redirects back to the job description page. Like I said, I tried erasing cookies and using different browsers but it still doesn't work. I don't really have another point of contact either.

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Answer 5

adillion Author

Level 1

30 points

Feb 14, 2019 11:22 AM in response to ChitlinsCC

I used Chrome and Safari on 2017 Macbook Air on 10.14.3 and Safari on iPhone 8 on 12.1.4 and it's still doing the same thing.

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Apple jobs portal not letting me submit application

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