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I just got an iPad model A1822, but don't hv the code to unlock. When i tried the method from Apple support website: "Upvol-DownVol-Power" it give me "Slide to Power Off" instead of restore option. What went wrong?
Thx
iPad (5th gen) Wi-Fi
If you are trying to get the iPad into recovery mode : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
On an iPhone 6s and earlier, iPad with a Home button, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery-mode screen.
If you are trying to get the iPad into recovery mode : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
On an iPhone 6s and earlier, iPad with a Home button, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery-mode screen.
Device reset / restore
