how do i get refunded for apple music that charged me full price instead of student price?

I thought I was paying the student discount for apple music, but I've been charged 3 times the full price. I want to try to get refunded and see why it charged me full price

Posted on Feb 15, 2019 8:49 PM

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Question marked as Top-ranking reply

Posted on Feb 17, 2019 8:22 AM

Hello gbeam,


Thank you for using Apple Support Communities! I understand that you are seeing unexpected charges for an Apple Music subscription. You've come to the right place for help.


Let's start by determining what type of Apple Music subscription you currently have, and change to an Apple Music Student subscription if needed:


Manage your Apple Music subscription - Apple Support


After that, we'll want to check your purchase history to determine what type of subscription you were charged for. You may also be seeing an authorization hold to confirm your payment account is active:



If your purchase history shows that you were charged for a 3-month Apple Music subscription, the next step would be to contact Apple Support:


Apple - Support - Product Selection


Take care.

1 reply
Question marked as Top-ranking reply

Feb 17, 2019 8:22 AM in response to gbeam

Hello gbeam,


Thank you for using Apple Support Communities! I understand that you are seeing unexpected charges for an Apple Music subscription. You've come to the right place for help.


Let's start by determining what type of Apple Music subscription you currently have, and change to an Apple Music Student subscription if needed:


Manage your Apple Music subscription - Apple Support


After that, we'll want to check your purchase history to determine what type of subscription you were charged for. You may also be seeing an authorization hold to confirm your payment account is active:



If your purchase history shows that you were charged for a 3-month Apple Music subscription, the next step would be to contact Apple Support:


Apple - Support - Product Selection


Take care.

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how do i get refunded for apple music that charged me full price instead of student price?

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