sim not valid

hi

the massage to displayed in my iphone is "sim not valid"

and say "the sim card that you currently have installed in this iphone is from a service provider that is not support under the application privacy that is currently assigned by the activation server.

please help me

iPhone 8

Posted on Feb 16, 2019 6:31 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2019 6:33 AM

Your phone is carrier locked to a different carrier than the one you have a SIM card from. Contact the carrier your phone is locked to and see if they will unlock it. See here: https://support.apple.com/en-us/HT201328

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sim not valid

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